SHIPPING + TERMS

Shipping + Handling

All shipments are packaged by hand with extreme love and care! All orders are shipped within 1-2 business days of the order. All prints and products under 11x14 will be mailed USPS. Anything larger than this or weighing more than 5 pounds will be shipped UPS. Once the package is shipped, you will be sent a confirmation email with a tracking number.
 
Please ensure that your mailing address is valid and entered correctly. Jenn Griffith Art is not responsible for returned mail, non-deliverable mail, or incorrect address information. If an item is not delivered it will cost us both time and money! 
 

Refunds + Returns

All products are final sale. Products cannot be exchanged or returned. Because of the fragile nature of artwork it is not possible for a buyer to "test" an item before deciding whether or not it works with their space. 
 
In the RARE case that your product arrives with visible wear or damage, please contact us for a replacement immediately. Only items that have been reported within the first 2 days of arrival will be accepted as returns. It is preferable that you be able to prove that damage exists on the item. Once the original, damaged item has been received by King Ridge, we will send you a new one! 
 
Per-request or commissioned work will require an upfront payment. Product costs vary on a case-to-case basis and are determined by the time needed to create the piece as well as the materials involved. Rest assured that an upfront payment will make the creative process much easier for me, and the customer process a breeze for you! 

 

Privacy

INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. ONLY with your permission will King Ridge send you emails about our store, new products and other updates.

CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, King Ridge will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Copyrights

All products, prints, names, designs, logos, and paintings are owned by Jenn Griffith. I reserve the right to share any per-request work on my site and in my social media platforms. By purchasing a work, the work does not become owned by the buyer. The original copyright remains owned by Jenn Griffith. Buyers may not resell, distribute, or copy the works, designs, logos of Jenn Griffith. I am happy for you to share my social media posts but if you do, please give credit to my site, my name, and my username.